Term & Conditions

1. Formed between you and us:
After placing an order on our standard order form, you will receive an email from us acknowledging that we have received your order. Please note that this does not mean that your application has been accepted. Your request constitutes an offer for us to purchase the products.
All requests are subject to our acceptance, and we will confirm this acceptance to you by sending an email, phone call, or message confirming that the product has been approved and dispatched or in the dispatch process. The order will only be formed when we send you a confirmation of the transmission.
If for any reason we are unable to accept your order, we will inform you in writing as soon as reasonably practicable and you will not be charged for the product or any applicable fees will be returned to your account immediately.
The order will only relate to those products that we confirmed dispatch in the Confirmation of Dispatch as detailed in the product details, and we are under no obligation to include any additional item not included or not provided by us.

2. Coupons and Gift Cards:
We may offer gift cards,
Discount promotions and other types of coupon that require activation by email for the bearer to begin delivery
Of products through service. If the receipt is paid, it is considered to have been sold at the time of payment.
All these terms and conditions must become applicable between us and the coupon owner (the owner) when the owner redeems the voucher by applying to start the service. The voucher may only be used once by its owner and may not be copied, reproduced, or
Distributed or published directly or indirectly in any way or stored in a data retrieval system without our prior written consent.

We reserve the right to withdraw or deactivate any voucher for any reason at any time, and vouchers may only be redeemed through the website www.nyrozflowers.com
And not through any website or other means of communication. To use the coupon, you will be required to enter its unique code upon online checkout, and the use of this code will be deemed a confirmation of your acceptance of these terms and conditions and any special conditions attached to the coupon.
Any discounts attached to coupons apply only to the price of ordered products and not to delivery fees, which will be charged at regular prices, and we reserve the right to exclude the use of coupon codes on specific products.

3. Availability and Delivery:
You confirm by placing an order on our website www.nyrozflowers.com

Your acknowledgment that the sending products may have a slight difference in the color of flowers or balloons only then only the pictures shown on the website that do not give our customers the right to a refund. Your order will be executed by the delivery date specified in the transmission confirmation.

4. Risk-taking and job title:
The products will be at your responsibility from the time the product is delivered to the address you provided us on the order form and through the signature on the delivery receipt.
Ownership of the products will only pass to you when we receive full payment of all amounts owed in relation to the products, including delivery charges.

5. Price and payment:
Products price and delivery fee will be as stated on our website, except in cases of apparent error. Delivery charges may vary depending on the region being delivered to.
Product pricing and delivery fees are subject to change at any time, but changes will not affect the orders we have already sent you for confirmation of transmission.

Payment for all products and services may be cash, credit or debit card,
And Online Payment We accept payments by Visa and Mastercard.

6. Refund policy:
If you are not satisfied with your flowers because the bouquet was damaged during delivery or the bouquet did not arrive, we guarantee a full prepaid amount. In such cases,
Nyroz Flowers is entitled to provide adequate compensation as long as it can be demonstrated that the package you paid for has not been provided as intended, is subject to verification and approval by Nyroz Flowers.

7. Our responsibility:
Subject to our refund policy,
If we fail to comply with these terms and conditions, we will only be liable to you for the prepaid price for the products or exchange the damaged product for a new one.

8. Cancellation policy:
Submitted and paid orders are subject to a full refund only if the cancellation request is sent to us by mail,
A phone call or message within 60 minutes of completing the request; Unless other terms are agreed and agreed to by Newroz Flower.

The notice will be deemed received and properly served upon posting on our website, 30 minutes after the email is sent. To prove the service of any notice, it suffices to prove that this email was sent to the specified email address of the addressee.

9.Intellectual property rights:
We are the owner or the licensee of all intellectual property rights in our website, whether registered or unregistered and in the material published on it. This works
They are protected by copyright laws and all these rights are reserved.

You can print one copy and download excerpts,
From any pages of our site for your personal reference. You must not use any part of our copyright material for commercial purposes without first obtaining a license to do so from us and our licensors.

If you post comments on products or services on any website,
Blog or social media network (comment) You must ensure that this comment represents your fair views.

By subscribing to the services, you permanently authorize us to quote your comment on our website and in any advertising or social media
We may create or contribute to.
Nowruz Flowers assumes no responsibility for any comments you post on any website, blog or any social media.

10. Events beyond our control:
We shall not be liable for any failure or delay in performing any of our obligations under a contract resulting from events outside our reasonable control (major power event).
Major Power Event includes any act, event, non-occurrence, omission, or accident outside of our reasonable control and includes in particular (but not limited to)
The following: strikes, lockdowns or any other industrial strike; Civil unrest, riot, invasion, terrorist attack, or threat of terrorist attack,
War (whether declared or undeclared), threat, or preparation for war; Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster

Our performance under any contract is considered pending for the period in which the major strength event continues, and we will have an extension of time for performance over that period.
We will use our reasonable endeavors to terminate a force majeure event or to find a solution by which our obligations under the contract may be fulfilled despite the force of the major event.

11. Our right to change these terms and conditions:
We have the right to review and amend these terms and conditions from time to time to reflect changes in market conditions that affect our business, changes in technology, changes in payment methods, changes in relevant laws, regulatory requirements and changes in the capabilities of our system.
You will be subject to the policies, terms and conditions in effect at the time you order the products from us unless there is a need to make any change to these policies or these terms and conditions by law or governmental authority (in which case this will apply) to orders